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Ofcom fines EE £1 million for poor complaint handling

Telecoms regulator Ofcom has fined mobile phone network EE £1 million for failing to tell customers of their right to take complaints to an 'alternative dispute resolution' (ADR) scheme.  03 Jul 2015

FCA 'committed' to introducing means of measuring value of add-on insurance products

The UK's Financial Conduct Authority (FCA) has suggested three potential methods for calculating the relative value of general add-on insurance products, as a means of addressing its concerns about the lack of competition between providers and poor value for... 26 Jun 2015

Companies behind £12m pension 'liberation' scam wound up by High Court

Two companies that received £11.9 million worth of investments from clients "misled" into participating in a pension liberation scheme have been wound up by the High Court after an investigation by the Insolvency Service. 24 Jun 2015

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