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Customers who have been on their energy supplier's default tariff for three years or longer should be added to a "secure database", from which rival suppliers will be able to contact them with cheaper deals, the UK's competition watchdog has said. 28 Jun 2016
The first opt-out collective action seeking damages for breaches of competition law has been lodged with the Competition Appeal Tribunal (CAT), following changes to the law in October 2015. 27 Jun 2016
Collective redress schemes, often referred to as 'compensation schemes', offer businesses an alternative means of righting wrongs committed against a particular class of individuals or customers quickly and economically. They have broad, cross-sector appeal....
The Consumer Rights Act aims to rectify the traditional complexities of UK consumer law by consolidating eight pieces of separate legislation in this area into a single piece of legislation.
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
Suppliers of digital content should not be encouraged to avoid asking consumers for consent to use their personal data by the wording of EU legislation, an MEP has said. 10 Jun 2016
The UK's competition watchdog could be given new powers to fine businesses that breach the formal commitments or undertakings they give to bring a competition investigation to a close under plans put forward by the government. 02 Jun 2016
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