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Apple has been asked to provide "specific details" of the measures it intends to take to address concerns about the protection consumers have against running up unexpected bills when playing games via mobile apps. 21 Jul 2014
Online gambling operators should not be allowed to retain customers' money in the same accounts as their own company funds, the European Commission has said. 16 Jul 2014
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
Websites which allow consumers to compare the different types of annuity that they could purchase with their pension savings must make guarantees clearer, and identify which providers are included when a restricted panel is used, the regulator has said. 24 Jun 2014
Two financial firms have been fined a combined £3.8 million for failing to ensure that the risks of a product marketed to "unsophisticated and risk-averse" investors were highlighted in their marketing promotions. 18 Jun 2014
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