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New consumer rights legislation has come into force in the UK. 02 Oct 2015
Companies and individuals that fall victim to cybercrimes must consider civil recovery options before contacting the police if they want to recover their money, after new figures showed how few of these cases are formally investigated, an expert has said.... 25 Sep 2015
The Consumer Rights Act aims to rectify the traditional complexities of UK consumer law by consolidating eight pieces of separate legislation in this area into a single piece of legislation.
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
Airlines face paying substantial compensation to customers for cancelled flights, after a ruling by the Court of Justice of the European Union (CJEU). 18 Sep 2015
Students at colleges and other degree-awarding higher education institutions in England and Wales now have the same right to complain to the official adjudication service when things go wrong as those at universities. 04 Sep 2015
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