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Businesses' liability for damages for misleading or aggressive practices towards consumers will depend on whether the practices would have affected the 'average consumer', the government has said. 18 Aug 2014
Universities will no longer have to allow students to cancel accommodation places at short notice without penalty. A change to consumer protection laws makes it clear that certain regulations do not apply to residential lettings. 18 Aug 2014
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
Firms will be prevented from selling complex contingent convertible securities (CoCos) to ordinary retail investors from October, the Financial Conduct Authority (FCA) has announced, in the first use of its temporary product intervention powers. 07 Aug 2014
Selling insurance policies as an "add-on" to purchasers of other financial services or products such as cars and mobile phones often lead to consumers purchasing poor value, unnecessary products, the financial services watchdog has confirmed. 29 Jul 2014
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