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Awareness among universities of their responsibilities under consumer protection law is increasing, although some poor practices remain, the UK's competition watchdog has found. 26 Jul 2016
The timing of a regulatory review of the way in which competition is developing in the retirement income market following the reforms of April 2015 strengthens the case for a non-political pensions and savings policy commission, an expert has said. 15 Jul 2016
Collective redress schemes, often referred to as 'compensation schemes', offer businesses an alternative means of righting wrongs committed against a particular class of individuals or customers quickly and economically. They have broad, cross-sector appeal....
The Consumer Rights Act aims to rectify the traditional complexities of UK consumer law by consolidating eight pieces of separate legislation in this area into a single piece of legislation.
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
The new Pensions Ombudsman's change in approach to dispute resolution has enabled the service to resolve a greater number of complaints without a corresponding increase in delays, an expert has said. 11 Jul 2016
Online publishers, bloggers, tweeters and other "digital influencers" must "clearly and prominently" label content they are paid to produce as paid-for promotions, new guidance developed by a body of regulators from around the world has said. 01 Jul 2016
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