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Bringing the UK's definition of advice on investments into line with that set out in the Markets in Financial Instruments Directive (MiFID) will "open the door" to firms seeking to develop automated advice models, an expert has said. 22 Sep 2016
The UK's Financial Conduct Authority (FCA) has ordered payday lender CFO Lending to pay over £34 million to more than 97,000 customers in redress for unfair practices. 20 Sep 2016
Collective redress schemes, often referred to as 'compensation schemes', offer businesses an alternative means of righting wrongs committed against a particular class of individuals or customers quickly and economically. They have broad, cross-sector appeal....
The Consumer Rights Act aims to rectify the traditional complexities of UK consumer law by consolidating eight pieces of separate legislation in this area into a single piece of legislation.
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
Tougher terms and conditions to be imposed by Apple on the health and wellbeing applications that can be downloaded from its 'app store' for mobile devices will ultimately benefit consumers, an expert has said. 14 Sep 2016
The Financial Conduct Authority (FCA) could relax some of the rules it applies to equity release products, in response to "evidence" that they have "restricted development and take-up" in the market. 06 Sep 2016
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