Cookies on Pinsent Masons website

This website uses cookies to allow us to see how the site is used. The cookies cannot identify you. If you continue to use this site we will assume that you are happy with this

If you want to use the sites without cookies or would like to know more, you can do that here.

Latest FOS complaints data shows that there is "light at the end of the tunnel" for banks, says expert

The number of disputes between consumers and financial services firms referred to the financial services ombudsman (FOS) is beginning to fall, although complaints unrelated to payment protection insurance (PPI) have increased slightly, according to official... 03 Sep 2014

Expert predicts tough FCA enforcement against misleading social media financial promotions

Financial promotions via social media will "almost inevitably" be the focus of action from UK regulators, with redress exercises likely if consumer detriment is found, an expert has said. 02 Sep 2014

Out-Law Guides

Banks and credit card providers to reassess 2.5 million PPI complaints, says FCA

Banks, credit card providers and personal loan companies are to reopen more than two and a half million complaints of alleged mis-selling of payment protection insurance (PPI) in case customers were unfairly rejected or did not receive enough compensation.... 01 Sep 2014

No decision due on pension liberation cases before autumn, says Pensions Ombudsman

The Pensions Ombudsman is "not yet in a position to publish" its conclusions on at least 84 pension liberation complaints that have been eagerly anticipated by the UK pensions industry, according to its latest update. 22 Aug 2014

More stories