Cookies on Pinsent Masons website

This website uses cookies to allow us to see how the site is used. The cookies cannot identify you. If you continue to use this site we will assume that you are happy with this

If you want to use the sites without cookies or would like to know more, you can do that here.

Ofcom fines EE £1 million for poor complaint handling

Telecoms regulator Ofcom has fined mobile phone network EE £1 million for failing to tell customers of their right to take complaints to an 'alternative dispute resolution' (ADR) scheme.  03 Jul 2015

FCA loses fight on Mifid II call recording

The Financial Conduct Authority (FCA) has had to admit defeat in its fight against a call-recording requirement of the proposed Market in Financial Instruments Directive II (MiFID II), its Mifid coordinator has said.  02 Jul 2015

Out-Law Guides

Roaming charges to be scrapped but 'fair use' cap on data services will apply under EU reforms

Mobile network operators will be banned from applying so-called 'roaming' charges within two years under reforms to telecoms laws that have been agreed on by EU law makers. 01 Jul 2015

Sky calls on Ofcom to refer telecoms market for investigation by competition authority

Ofcom should refer the UK's telecoms market to the Competition and Markets Authority (CMA) for a full competition investigation "as soon as possible", Sky has said. 30 Jun 2015

More stories