Webtrends Tracking Code
 
UK Home >  OUT-LAW News >  News Archive >  2001 >  December 2001 >  Simple security flaws expose customer data

Simple security flaws expose customer data

OUT-LAW News, 10/12/2001

Two web sites have been caught out by simple security flaws which exposed customer data, in breach of the Data Protection Act. The flaws on both a Compaq site and Official-Merchandise.co.uk were identified by news site The Register.

Compaq’s e-commerce site athome.compaq.com and the UK sportswear e-tailer official-merchandise.co.uk operated in similar ways. Both sites allocated each customer a specific URL for checking his or her account details such as name, address and telephone number. Each URL included the order number. By simply changing the order number in the URL, one customer could access the accounts of the others. All customer data was held in an unencrypted database.

Failure to adequately secure such customer infomation contravenes the Data Protection Act 1998 which provides that:

"Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data."

The Register noted that no credit card details were exposed and that both sites acted quickly to repair the flaw when alerted to the problem. The news site recommends that the sites should be encoding their database queries and encrypting customer information on secure servers.

 

 

OUT-LAW Recommends

Free OUT-LAW seminars
- Making your contract work
- Information security
Six cities, October & November

This week's podcast
Are ISPs about to betray our trust?

Winner at 2008 Webby Awards

OUT-LAW star: link to the home page
Disclaimer: This was printed from OUT-LAW.COM, a service of international law firm Pinsent Masons. We hope you find this content useful. However, please note that nothing in this document constitutes specific legal advice. You should consult a suitably qualified lawyer on any specific legal problem or matter. Any questions, please email info@out-law.com.