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Survey reveals e-mail abuse by IT staff and lawyers

OUT-LAW News, 15/08/2002

IT staff are the worst e-mail abusers among all professions, with 69% of the sample admitting that they would open “suspicious” e-mails and 42% willingly circulating them to colleagues and friends. Lawyers are little better. These are the findings of an NOP survey commissioned by SurfControl.

Approximately 61% of employees in the legal profession are unable to resist opening suspected inappropriate e-mails sent to their work e-mail address, according to the results from SurfControl, a content security solutions company.

A further 23% of them circulate the offensive material to colleagues and friends, risking disciplinary action and damage to their firm’s reputation.

The survey found that 80% of those interviewed in the legal profession realise that personal comments or material sent from their work e-mail address is the equivalent of writing and posting the message on department letterhead paper.

Nearly 30% of the sample indicated junior members of legal staff as being the worst e-mail abusers in their office.

The survey examined the attitudes towards e-mail use of 100 professionals from each of the UK’s seven largest employment sectors: accountancy, manufacturing, the civil service, financial services, legal, retail and IT.

 

 

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