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Freeserve threatens to launch complaint against BT

OUT-LAW News, 24/09/2002

UK ISP Freeserve is threatening to take BT to the Competition Commission following the launch of the telco’s £10 million broadband advertising campaign, according to the Sunday Times. The ISP accuses telecoms regulator Oftel of “turning a blind eye” to the alleged abuse of BT’s dominant position because broadband is a high priority for the UK government.

Freeserve claims that Oftel should not allow BT to promote and offer broadband services through its “blue bill”, since this gives the telco direct regular access to its 20 million retail customers.

The ISP argues that competitor ISPs, including BT’s internet arm BTopenworld, do not have access to such a vast customer base under the existing competition rules.

Oftel has not made any comment on Freeserve’s allegations yet. Earlier Freeserve complaints regarding BT’s broadband strategy were rejected by the telecoms regulator last month.

 

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