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Failing to communicate with women

Space Cadet, 23/06/2000

Thursday 22nd June was Ladies Day at Ascot, where galloping fillies were watched by horses in big hats. Traditional rules say that a bare-legged woman is breaching etiquette, and if she is a divorcee, she should keep out of the hallowed Royal enclosure. Aren't these slightly outdated concepts? Well, they're not the only ones. This was the same week that one of my colleagues, Stephen, mysteriously received an invitation to a seminar entitled "Communication Skills for Women." (Only £129 plus VAT; register now at www.pryor.com).

Subtitled "Achieving confidence, credibility and composure" the brochure claims that in a single day, you will "learn how to say 'I don't know' and avoid clumsy bluffing and faking!" Surely this is just a tad patronising?

The 9.30 to 4.30 course offers some little gems:-

  • "unique tools that enable you to overcome the inherent difficulties of communicating by phone";
  • "staying in control in emotional situations";
  • "office gossip: how to stay tuned in without becoming part of the problem";
  • "how to express yourself "when you're really mad"; and
  • "Slang – find out when you can use it – and when you can't."

Conscious that I might be of the wrong sex to question such training, I spoke to some working women. Mandy (I've changed her name on request) was quite taken by the sections on "the 5 golden rules of gossip" and "It's OK to get mad". Will she be attending? "Nope", said Mandy (getting mad, but hey, that's OK). She suggested they might as well offer an additional course on "How to keep your boss satisfied in bed."

Jenny (I didn't give her the option to change her name) said: "Ha! Women who need to go to courses like that shouldn't be working." Strong words indeed. Jenny particularly liked the claim, "We've found that learning is easier, more relaxed, and more fun for you in an all-female environment." While this may be true for Stephen, to whom the invitation was addressed, Jenny is not so sure.

When I last asked Stephen if he was going (the attendee section on the registration form includes both a 'Mr' and a 'Ms' option), he replied that he hasn't decided yet. But he said this with traces of both clumsy bluffing and faking.

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