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Free policy for businesses to make sense of confusing rules on staff internet and e-mail use

Press release: 07/06/2001

Last week, the senior employee of a recruitment agency lost his case for unfair dismissal after being sacked for sending an e-mail in which he described a female colleague as “a great shag.”

The case is a typical example of an employee misusing company e-mail. Many staff are unsure about whether they are being monitored by their bosses and also whether they can chat with friends by e-mail and surf the web. Businesses are also confused by current rules for monitoring their staff’s use of internet and e-mail services.

OUT-LAW.COM, the new media and e-commerce service of international law firm Masons, has today announced that it is giving away a free Communications Policy. Businesses can download the policy from the OUT-LAW.COM web site as a Word document and they can amend it to suit their needs.

John Salmon, a partner with Masons and co-founder of OUT-LAW.COM, said:

“We speak to many businesses that are confused by current, seemingly contradictory rules on monitoring staff and the rights of staff to privacy. Some businesses monitor their staff and don’t tell them – which puts the employers at risk of lawsuits. Others don’t give their staff any guidance about what they can and cannot do on-line.

“All lawyers would recommend that businesses giving staff use of the internet or e-mail should put in place a policy of use. The key is finding a balance in the policy between the interests of employer and employee.

“Policies need to be in plain English and they need to be comprehensive. Staff should be told, for example, not to download offensive images, not to download software without permission and not to send racist or sexist jokes by e-mail. Without guidance, many do not realise this.”

OUT-LAW.COM also warns businesses of the 5 most common mistakes made in dealing with internet and e-mail policies:

  • Giving staff internet and e-mail access without telling them how to use it.
  • Failing to keep a policy up to date with the law.
  • Monitoring staff without telling them.
  • Preparing a policy but failing to make it effective.
  • Turning a blind eye to general abuse of the policy then punishing one act of abuse.

For further information, please contact:

John Salmon
Partner
john.salmon@out-law.com
0141 249 5411

Struan Robertson
Site Editor and Solicitor
struan.robertson@out-law.com
0141 249 5422

Notes to editors:

  1. OUT-LAW.COM, launched in May 2000, is the e-commerce and new media service of Masons (see www.masons.com), an international legal practice with a long-standing interest in new media, IT and the internet.
  2. With over 6,000 registered users, the OUT-LAW.COM site provides guides, articles and news stories relating to everything from the drawing up of on-line contracts and agreements to issues of taxation and defamation, along with free sample contracts, checklists and other documents. Its clients include internet and e-commerce companies, IT consultants, games companies, new media suppliers and developers.
  3. Lawful Business Practice Regulations were introduced in the UK on 24 October 2000 under the Regulation of Investigatory Powers Act 2000. These Regulations make it possible for employers to monitor their employees in certain circumstances.
  4. The Information Commissioner (formerly the Data Protection Commisisoner) last year issued a draft Code of Practice on the use of personal information in employer/employee relationships.
  5. The Human Rights Act 1998 gives individuals a general right to privacy.

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Disclaimer: This was printed from OUT-LAW.COM, a service of international law firm Pinsent Masons. We hope you find this content useful. However, please note that nothing in this document constitutes specific legal advice. You should consult a suitably qualified lawyer on any specific legal problem or matter. Any questions, please email info@out-law.com.