IP addresses and privacy
OUT-LAW Radio, 31/01/2008
Can your internet address be protected under privacy law? We
talk to the leader of the EU's privacy watchdogs about the
controversial question. Plus we hear how social networking sites
are failing disabled users.
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A text transcription follows.
This transcript is for anyone with a hearing impairment or who
for any other reason cannot listen to the MP3 audio file.
The following is the text spoken by OUT-LAW journalist Matthew
Magee.
Hello and welcome to OUT LAW Radio, the weekly podcast that
keeps you up to date on all the twists and turns in the world of
technology law.
Every week we bring you the latest news and in depth features
that help you to make sense of the ever-changing laws that govern
technology today.
My name is Matthew Magee, and this week we talk to the leader of
Europe's privacy regulators about the difficulties he faces in
trying to protect your internet address from abuse, and we hear
about a major failing of social networking sites.
But first, the news:
ICANN closes cybersquatter loophole; and
European court won't force disclosure of file sharers
ICANN, the organisation in charge of the internet's addressing
systems, will change the way domains are paid for closing a
loophole abused by the multimillion pound cybersquatting industry.
ICANN will put an end to the five-day grace period after which
registered names could be handed back at no cost.
So-called 'domain tasters' have been registering names in their
thousands at a time to see which received enough traffic to make
advertising profitable. Any that would not cover the $6 a year fee
were handed back at no cost.
ICANN will now keep its 20 cents portion of that fee even if a
domain name is returned after five days. Returned domain names will
still avoid the rest of the $6 charge. The plan must be approved by
the ICANN board at a meeting in June.
"This is excellent news for brand owners," said John MacKenzie,
a brand protection specialist at Pinsent Masons, the law firm
behind OUT-LAW. "This has been the cybersquatters' market research
vehicle – for pretty much zero cost they have been able to find out
which domain names will make them money and which won't."
The European Court of Justice ruled that countries can decide
for themselves whether or not their laws should force ISPs to give
the details of suspected file sharers to courts.
The Court had been asked to rule that EU directives would force
all countries to pass laws forcing disclosure in civil cases. The
Court refused to do that, and said that countries are allowed to
have such laws, but don’t have to.
Some EU countries, including the UK, already have disclosure in
civil cases whereas others, including Germany, only allow
disclosure in criminal cases.
The ECJ said there were some basic rights involved in the case,
and there was a fundamental clash between one person's right to
privacy and another's right to protect their intellectual property.
Countries' laws must balance these, it said.
That was this week's OUT LAW news
A simple set of numbers is at the centre of a political storm
that pits European regulators against the biggest technology
companies in the world, that raises some interesting philosophical
questions and that goes to the heart of how our online privacy is
defended.
It's all about internet protocol addresses. Are they personal to
you? If so they gain all the protection of Europe's privacy laws.
If not, companies can be far freer with what they do with that
information.
So what do they do with it? Plenty, is the answer. Companies use
the numbers to track our use of their sites and services, to
recommend other services based on past behaviour and, ultimately,
to deliver advertising to the most valuable users.
German Federal Data Protection Commissioner Peter Schaar walked
straight into this storm last week at a European parliament hearing
on privacy and the internet. Schaar is also the Chairman of the
group of European Data Protection and privacy watchdogs, the
Article 29 Working Party.
Press reports pinged around the world saying he told the
parliament that IP addresses were personal data. In fact his
argument is more nuanced than that, but his basic stance is that
they should be treated as such, just in case, as he told OUT LAW
radio this week.
Peter Schaar: In the most cases IP addresses
have to be seen as personal related and therefore the European
Directive on Data Protection covers also the use of IP addresses. I
understand that under specific circumstances IP addresses are not
personal related but in general we would say as data protection
authorities IP addresses are personal data because they identify
indirectly the user of computer systems connected to the
internet.
Matthew Magee: Not so, say opponents, who argue
that an IP address only identifies a computer, not the person using
it. This is the biggest argument against a claim that IP addresses
are always personal data, and it's one that Schaar recognises. But
he says that ISPs or online content companies can't know at the
time whether or not an address belongs to a computer used by many
people, so they must treat all of them as personal data, just in
case.
Peter Schaar: If a lot of persons use the same
computer system and the provider cannot identify the person who
uses this specific system the data might be not personal related.
But on the other hand the service provider or the content provider
who provides a service in the internet cannot decide whether the IP
address is related to a specific person or not and therefore it
must be handled as personal data because it could be personal.
Matthew Magee: There is another front to this
battle. Schaar says that companies must delete this information as
soon as it has been used for the purpose for which it was
collected. In most cases that's almost instantly.
Content companies such as search engines, though, say that they
have to keep the information or else they will breach the Data
Retention Directive. Schaar says that the directive doesn't mean
this at all because it only applies to telecoms companies, not
content providers.
Peter Schaar: The access provider, the
Directive refer to them – and they have to follow the provisions.
But a service like Google search and other search engines are not
covered by the Directive; by this Retention Directive. This only
covers internet access, services and telecommunication services
like email providers. So the general obligation from the European
data protection law is that the date must be deleted as soon as
possible and that means that after the end of the use the data
should be deleted.
Matthew Magee: Google, for one, disagrees, and
strongly. It says that the data retention directive applies to it,
so it will keep a log of activity tied to potentially identifying
IP addresses for 18 months.
It went further. Let's remind ourselves what global privacy
counsel Peter Fleischer told OUT LAW radio last summer about the
right of Schaar and his colleagues to decide whether or not the
directive applies.
Peter Fleischer: Remember the data retention
directive comes out of the security side of government, not out of
the data protection side. So, it’s interesting for me to hear what
an official from the data protection world thinks about data
retention. But it’s like asking somebody who works for the railway
what they think of airline regulation, it just not their field.
Matthew Magee: Despite the set-to, Schaar said
that he's negotiating with Google and still hopes for a positive
outcome.'
Peter Schaar: Well we are discussing the item
with Google. I'm not sure what would be the outcome. I'm
optimistic.
Matthew Magee: So you think that they might
change it then?
Peter Schaar: Well they already changed in
reaction to our argument and I think we are not at the end of the
street.
Schaar and the Article 29 Working Party are about to publish a
report on search engines and their compliance – he won't say what
he found, but he does hope to publish in February.
So the question of the status of this little set of numbers looks
as though it will soon once again be the subject of heated
dispute.
The internet has always been hailed as the ultimate
democratiser, the leveller of some economic and social hierarchies,
a place where otherwise unheard voices can find an audience.
That, though, has never really been true for one group: disabled
users, who often find sites barred to them because of poor design
or carelessness. What has been true of traditional sites appears to
be sadly true, too, of the social networking boom.
Abilitynet, a charity that helps disabled people use computers,
has just published findings from its research into the sites. The
group's Kath Moonan said that people often can't even get into the
sites in the first place and once they get there problems are
legion.
Kath Moonan: People had huge difficulties just
registering on the sites. This is mainly because of the CAPTCHA
graphics. Most of them couldn't even register to use it. If you
browsing through MySpace you might hear music over the content -
the text content - of the page by the screen reader; the content of
the page and then music will play at the same time. You literally
can't - you can't hear either of them because they're both
outputting at the same time.
The problems are all the more frustrating because social
networking could be a massive boom for people whose disabilities
might leave them feeling socially isolated.
Kath Moonan: When we conducted the research
overwhelmingly users came back and said: we really want to use
these websites.
Matthew Magee: Abilitynet says that the
problems could breach the Disability Discrimination Act, and that
all are solvable by, for example, letting people email customer
services to bypass the inaccessible registration process, or by
making audio versions of it available.
But it's not all gloom. For those people who can make the services
work they're proving useful in all sorts of innovative ways.
Kath Moonan: For example on Bebo there's lots
and lots of deaf users use Bebo and it's because (a) that social
network can [unclear] amongst that group of users but also because
it's really easy to upload video contents so it means that you can
share BSL information really. easily. BSL is British Sign Language
video so you can basically video yourself, signing and upload it
onto your profile.
Matthew Magee: So Bebo has proved how valuable
these networks can be, if they just put a little more effort into
accessibility.
That's all we have time for this week, thanks for listening.
Why not get in touch with OUT LAW radio? Do you know of a
technology law story? We'd love to hear from you on radio@out law.com.
Make sure you tune in next week; for now, goodbye.
OUT LAW radio was produced and presented by Matthew Magee for
international law firm Pinsent Masons