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Amazon, Apple and Microsoft have agreed changes to some terms of their consumer contracts for cloud storage services after intervention by the UK's main consumer protection regulator. 20 Feb 2017
Online service providers that charge consumers in the EU to access content such as music, TV shows, films and games will be required to ensure those consumers can access that content when they are temporarily present in another EU country, under new rules... 09 Feb 2017
Collective redress schemes, often referred to as 'compensation schemes', offer businesses an alternative means of righting wrongs committed against a particular class of individuals or customers quickly and economically. They have broad, cross-sector appeal....
The Consumer Rights Act aims to rectify the traditional complexities of UK consumer law by consolidating eight pieces of separate legislation in this area into a single piece of legislation.
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
A number of cases against pension providers that have refused to proceed with transfers into schemes with suspected connections to pension liberation have been dropped following a major court decision last year, the Pensions Ombudsman has confirmed. 02 Feb 2017
The Financial Conduct Authority (FCA) has published its first set of data on insurers' claim rates and average payouts, designed to encourage firms to improve the value of their products. 26 Jan 2017
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