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Members of the House of Lords have criticised the government’s decision not to include the proposed ban on cold calling relating to pensions in its Financial Guidance and Claims Bill. 10 Jul 2017
UK energy regulator Ofgem is considering a price cap on energy bills for more low-income households. 04 Jul 2017
Collective redress schemes, often referred to as 'compensation schemes', offer businesses an alternative means of righting wrongs committed against a particular class of individuals or customers quickly and economically. They have broad, cross-sector appeal....
The Consumer Rights Act aims to rectify the traditional complexities of UK consumer law by consolidating eight pieces of separate legislation in this area into a single piece of legislation.
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
New financial advice requirements where a consumer is seeking to transfer 'safeguarded' pension benefits have been published for consultation by the Financial Conduct Authority (FCA). 23 Jun 2017
Some care homes are being investigated by a UK regulator over concerns that they have breached consumer protection laws. 15 Jun 2017
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