identify you. If you continue to use this site we will assume that you are happy
If you want to use the sites without cookies or would like to know more, you can do that here.
Select regions whose content you would like to see
Financial firms could be made subject to a new duty of care, requiring them to exercise "reasonable skill and care" when providing services to consumers, the financial regulator has indicated. 09 Nov 2017
The UK Financial Conduct Authority (FCA) has issued an alert to all principals with appointed representatives or introducer appointed representatives (appointed representatives). The alert highlights some risks there may be for principals in their relationships... 08 Nov 2017
Collective redress schemes, often referred to as 'compensation schemes', offer businesses an alternative means of righting wrongs committed against a particular class of individuals or customers quickly and economically. They have broad, cross-sector appeal....
The Consumer Rights Act aims to rectify the traditional complexities of UK consumer law by consolidating eight pieces of separate legislation in this area into a single piece of legislation.
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
The UK Financial Conduct Authority (FCA) has published its final guidance to help advisers calculate the redress owed to customers who complain about an unsuitable transfer from a defined benefit (DB) pension scheme into a personal pension scheme. 31 Oct 2017
Consumers who have used the free, government-backed pensions guidance service were overwhelmingly satisfied with the process, with 90% saying they it helped them to make an informed choice about their next steps. 25 Oct 2017
Join My Out-Law
Already signed up to My Out-Law?