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The German government is considering setting up a new regulator to monitor digital markets. 27 Mar 2017
Consumers and some small businesses would automatically receive compensation from telecoms providers for service level failings, under new plans outlined by Ofcom. 24 Mar 2017
Collective redress schemes, often referred to as 'compensation schemes', offer businesses an alternative means of righting wrongs committed against a particular class of individuals or customers quickly and economically. They have broad, cross-sector appeal....
The Consumer Rights Act aims to rectify the traditional complexities of UK consumer law by consolidating eight pieces of separate legislation in this area into a single piece of legislation.
In February 2014 the French parliament adopted a Consumer Law which implements the Consumer Rights Directive. It will have a significant effect on companies engaged in e-commerce.
This guide was last updated in March 2013.
This guide was last updated in August 2011.
A new scale showing the energy efficiency of household appliances is to be introduced to help consumers keep pace with technology, the European Parliament and Council of Ministers have agreed. 23 Mar 2017
Businesses will be expected to make the terms and conditions of their consumer contracts "clearer, simpler and shorter" in future, under UK government plans. 08 Mar 2017
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