There were 790 security breaches at government agency Centrelink involving 600 staff. Staff were found to have inappropriately accessed databases containing citizens' information. The databases are used to administer social security, pension and unemployment benefits. Prime Minister John Howard is said to be considering a proposal which would use this database for a new national identity card which is under consideration.
In total 19 Centrelink employees have been sacked and 92 others have resigned. Police are conducting investigations into five employees, they said.
The man charged with protecting citizens' privacy in relation to the project said that the government must do more to prevent this kind of security breach when so much vital information is gathered in one place.
"The Centrelink revelations are deeply disturbing,” Professor Allan Fels told Australian ABC radio. “I take some comfort from the fact that the government has caught them and punished them, but there is still a huge weight now on the government to provide full, proper legal and technical protection of privacy with the access card.”
The police have confirmed that investigations are ongoing after five referrals were made to it from Centrelink. At least one of the cases is believed to involve allegations of the establishment of fake identities to be used to receive payments.
The investigation took two years and involved the use of sophisticated spying equipment. Union officials said that staff had repeatedly been warned about the inappropriate accessing of records.
"Customer records should only be accessed for business reasons and we do not tolerate staff surfing the details of family and friends or peeking at records of neighbours," said Centrelink chief executive Jeff Whalan. "As a result we revamped our techniques to assist us to keep improper conduct in check, and we are committed to maintaining that process."
Australian government minister Joe Hockey, who is responsible for the smart card project, told Channel Seven news there that the privacy breaches will not derail the plan, which will continue to be implemented.
Editor's note, 29/08/2006: Some of our Australian readers pointed out inaccuracies in the original version of this story. These have been corrected. OUT-LAW apologises for these errors.